> when your account is blocked you've been flagged for fraud. Nobody's going to talk to you due to legal reasons.
Devil's advocate, what are the "legal reasons" a human can't talk to someone whose account their company has blocked? Especially when the violation was apparently minor enough that it's only a 2-day temporary block?
There aren’t any “legal reasons”. There is a risk/reward calculation where a gigantic corp concludes the reward of 1 extra customer is less than the risk of 1 potentially problematic customer, so they perform the equivalent of exile.
Devil's advocate, what are the "legal reasons" a human can't talk to someone whose account their company has blocked? Especially when the violation was apparently minor enough that it's only a 2-day temporary block?