They've also been pretty hostile around video transcoding which seems like a baffling position to take given their audience. I still have an older tv that can't deal with h.265 and I'm refusing to upgrade to the latest version of synology OS because they remove the transcoders.
This is why I don't use NAS from them. I don't understand why I would want to be limited in these strange ways. I have multiple NAS that I have created myself for myself, my family and my friends. If I want to have h264, h265, AV1, or whatever I just install it.
I have zero respect for software patents and will not be structuring my life differently to respect them.